FAQs
At The Femave, we focus on timeless elegance, style, and empowerment. We create high-quality clothing that inspires confidence and builds a sense of community among women around the world.
Shopping at The Femave is simple! Browse our collection, select your favorite pieces, and add them to your cart. Then, follow the easy checkout steps to complete your purchase.
We accept all major credit cards (Visa, MasterCard, American Express, etc.). Local payment methods vary by country, ensuring a convenient and secure checkout experience for all our customers. All transactions are protected with advanced security technology.
Once your order is placed, you will receive a confirmation email with a tracking number. Use this number to follow your package via our delivery partner’s website.
We offer a 30-day return policy for all purchases. If you’re not satisfied with your order, you can return or exchange it within 30 days, provided the items are unworn and in their original condition. For more details, visit our Return Policy.
We strive to provide accurate sizing details on all product pages. If you’re unsure, check out our size guide or contact our customer service team for assistance.
Our processing time is 1–2 business days, and delivery typically takes 5–8 business days, depending on your location. Enjoy free shipping on all orders!
We’d love to have you as part of our community! Sign up for our newsletter to stay updated on exclusive offers and new collections, and follow us on social media to connect with like-minded women around the world.
Contact us
If you still haven't found the answer to your question, please contact us using the form below.
Our customer service is available:
Monday - Friday: 8:00 AM - 9:30 PM
Saturday - Sunday: 12:00 PM - 6:00 PM
The customer service team responds within 24 to 48 hours on working days.